Buchanan Galleries Festive Volunteer

We’re excited to be back at Buchanan Galleries for another magical Christmas season! Our much-loved activities are returning, with an extra sparkle added to Santa’s Grotto this year – and we’d love your support to make it all happen. We’re looking for enthusiastic volunteers to help with:

• Christmas Pop-Up Shop – greet customers and process sales
• Gift Wrapping Station – wrap presents with care (from 11th December onwards)
• Choir Collections – help fundraise while our wonderful choirs perform (from Saturday 29th November onwards)
• Santa’s Grotto – support Santa and his elf by assisting children with their ‘Letters to Santa’ and festive colouring sheets (every Saturday & Sunday from 5th December onwards, plus Monday–Wednesday before Christmas)

Each role is clearly defined, so you can pick from the above activities and you’ll know exactly what you’re signing up for.

Join us to spread Christmas cheer, get into the festive spirit, and help raise vital funds for the families we support.

Volunteer Tasks

Each activity has different tasks associated with it, volunteers will get a full view of what’s involved with each activity prior to signing up.

Shift Times

Shift times vary depending on the centre's opening/closing times but we have morning, afternoon and evening shifts available EVERY day from the 13th of November until the 24th of December! This is a very flexible opportunity so whether you can do one, five, twenty shifts, we would love to hear from you.

Volunteer Benefits

• Join a friendly, supportive team and meet new people
• Receive a charity volunteer t-shirt and full training
• Travel expenses reimbursed
• Gain confidence and experience working with the public
• Make a direct impact in raising vital funds for young patients, their families and NHS hospital staff

Volunteer Support Information

Induction & Training

• All volunteers receive a full induction before their first shift.
• Training includes:
  • Health & safety procedures for the event
  • Basic cash handling procedures
  • Customer service guidance for interacting with supporters

Supervision & Onsite Support

• Each shift has a Glasgow Children's Hospital Charity staff member present.
• Volunteers are always supported while on duty - whether it’s their first or fifth shift.
• Help is on hand to deal with any unexpected issues or questions from the public.

Wellbeing & Inclusion

• We are committed to creating an inclusive, welcoming space for all volunteers.
• Volunteers can share any access or support needs during onboarding.

Recognition

• Volunteers are warmly recognised and thanked throughout their journey with us.
• Volunteer hours are recognised with a small gift with each hours milestone reached.

The role is ideal for:

• People looking to gain experience in events or charity work
• Students or young people exploring future career paths
• Anyone who enjoys public-facing roles in a fun and rewarding setting

If you are interested, please click the ‘Apply’ button below!