Privacy Statement

Privacy Statement

Glasgow Children’s Hospital Charity is committed to protecting the privacy of our supporters. The following Privacy Statement will explain to you how we collect, store and use personal information submitted to us in accordance with the provisions of the Data Protection Act 1998.

1 HOW DO WE COLLECT INFORMATION FROM YOU?
1.1 We collect information about you when you sign up for our email updates, provide us with feedback and/or contact us. This information may include details such as your name, email address, telephone number and any other information you provide, such as age group, interests and preferences. 
1.2 We may also collect information about your use of the website using cookies.
1.3 We take online payments and donations through our website. All payment details go through the secure servers of our third party payment providers.
 
2 HOW DO WE USE THE INFORMATION WE COLLECT? 
2.1 We will use the information you have provided as follows:
a) to provide the services or information which you have requested
b) tailor this website so the content you see is relevant to you
c) to collect statistics, responses to any surveys and questionnaires, traffic patterns and related site information. We aggregate this data and it does not identify any website users. We use it for research, analysis, testing, monitoring, risk management and administrative purposes. Furthermore we may disclose this aggregated data to third parties for marketing, advertising or other promotional purposes; 
2.2 Additionally, if you agree, we may:
a) use the information to contact you by email or SMS about our new developments, services and any other information we think may be of interest to you based on your use of the website;
b) pass the information on to companies within our group of companies so that they can contact you by email or SMS with details of developments and activities which may interest you;

2.3 We may pass on or allow access to your information:
a) to our suppliers, contractors and professional advisors where this is necessary for them to provide services and facilities to us;  
b) to any purchaser of all or part of our business or any of our properties to which this website relates; 
c) where we are required to do so by law, court order or other legal process;
d) where, acting in good faith, we believe disclosure is necessary to assist in the investigation or reporting of suspected illegal or other wrongful activity;
e) to protect and defend our rights or property. 

3 HOW DO WE HANDLE YOUR DATA
GCHC will, through appropriate management and the use of strict criteria and controls:
a) observe fully the conditions concerning the fair collection and use of personal information;
b) specify the purpose for which information is used;
c) collect and process information only to the extent that it is needed to fulfil operational needs or legal requirements;
d) endeavour always, to ensure the quality of information used;
e) not keep information for longer than required, operationally or legally;
f) always endeavour to safeguard personal information by physical and technical means (i.e. keeping paper files and other records or documents containing personal/sensitive data in a secure environment; protecting personal data held on computers and computer systems by the use of secure passwords and encryption, which where possible, are changed periodically and ensuring that individual passwords are not easily compromised);
g) ensure that personal information is not transferred abroad without suitable safeguards;
h) ensure that the lawful rights of people about whom the information is held can be fully exercised.

4 YOUR RIGHTS
4.1 You have the right to opt out of receiving any marketing information which we send you.
4.2 If you have previously consented to receiving marketing information from us and change your mind, you can withdraw your consent by emailing us at info@glasgowchildrenshospitalcharity.org
4.3 You have the right to request a copy of the personal data which we hold about you. You can request this information by contacting us at info@glasgowchildrenshospitalcharity.org. We may make a small charge for providing this information.
4.4 If you think any of the information we hold about you is out of date or incorrect, you can ask us to correct or remove this information, contact us at info@glasgowchildrenshospitalcharity.org
 
5 HOW DO WE USE COOKIES?
Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies.
5.1 Cookies (and similar technologies) are small files which are sent by websites and stored on your device. They collect information about how the website is being used by those accessing it and allow websites to remember information. You can find out more about cookies atwww.allaboutcookies.org.
5.2 In our website we use cookies to collect information of how many visitors there are to different parts of the website, which helps us keep our site up to date. We may also use cookies to tailor the content that you see to suit your interests. This facility also allows you to receive personalised advertising relating to products viewed whilst using our website. 
5.3 Most devices will automatically accept all cookies. However you can change your browser settings so that cookies are refused. Guidance on how to change your settings can be found at the website named above or look at the “help” menu of your device. Please be aware however that blocking cookies may hamper the website’s functionality or restrict how much of the website you can access. 
5.4 For details of all the cookies which are used on our websites, their purpose, categorisation, data collected, and their persistence or expiry please see our Cookies Usage declaration. 

6 LINKS TO OTHER WEBSITE 
6.1 This privacy and cookies policy only applies to this website. If you link to another website from here, you should remember to read and understand that website’s privacy and cookies policy as well. We are not responsible for any use of your information that is made by other websites. 

7 CHANGES TO THE PRIVACY & COOKIES POLICY 
7.1 This policy was last updated on 3 April 2017. If it is necessary for us to alter the terms of
the privacy and cookies policy, we will post the revised policy in this website. 

8 HOW USERS CAN CONTACT US
8.1 If you have any questions about this privacy and cookies statement, please contact us 
at info@glasgowchildrenshospitalcharity.org.

0141 212 8750

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Copyright © 2016 Glasgow Children’s Hospital Charity. Registered in Scotland as a Charitable Company Limited by Guarantee. Company No 222439. Scottish Charity Number SC007856